Returns and Exchanges

At BijO'r, we’re all about making you and your luxurious look, but in the event that you’re not completely satisfied your BijO'r purchase, then we’re here for you.

If you need to return something to us, please make sure you get in touch first via email: admin@bijor.com.au and let us know how we can help.

If your order is faulty, or has been damaged in transit, we'd really appreciate it if you could include some photos in your email so we can see at a glance what's wrong. Also remember to include your name and order number so we can get in touch to let you know what to do do next.

Terms and Conditions:

We offer returns for any reason up to 30 days after purchase, provided the products you’re returning are undamaged, not used, include their original packaging and are in a condition suitable for resale

If you’re returning a product due to a mistake we’ve made (like sending you the wrong product or we've advertised an item incorrectly online) we’ll re-imburse you for the postage

If you’ve ordered an incorrect item, or changed your mind, you’ll be required to pay for return postage

When you return your order, you can select whether you’d like to receive a refund, an exchange or a store credit

If we're sending you a replacement product, we'll need to receive your return before we can dispatch your new item